Consumer law

Advocacy in Consumer Protection and Service Liability

The Firm’s consumer law practice represents both consumers and corporations in actions before District Consumer Fora, State Consumer Disputes Redressal Commissions, the National Consumer Disputes Redressal Commission (NCDRC), and the Supreme Court of India. We have extensive experience prosecuting actions on behalf of consumers and defending claims on behalf of manufacturers, dealers, professionals, and service providers.
Our practice spans sectors including automobiles, banking, insurance, FMCG, food and beverages, real estate development, healthcare and medical services, hospitality, and travel — handling matters involving product defects, deficiency of services, possession delays, financial mis-selling, and medical malpractice.

Service overview

Proven Experience, Outstanding Results

We provide end-to-end consumer law services that cover every aspect of the dispute resolution process. Our offerings include:
Real Estate & Possession Delay Disputes
Acting for developers and homebuyers in proceedings before the NCDRC and Supreme Court concerning delayed delivery, alleged deficiency in service, and disputes over high-value real estate developments.
Defending and prosecuting consumer claims involving banking services, insurance mis-selling, loss of documents provided as loan security, and other financial-services-related deficiencies.
Defending hospitals, doctors, and healthcare service providers — and prosecuting claims for patients and their families — in alleged medical negligence and wrongful death matters before the Consumer Fora, the Karnataka High Court, the Karnataka Medical Council, and the Supreme Court.
Acting in product liability and deficiency-of-services claims involving automobile manufacturers and dealers, FMCG and food and beverage companies, and travel and hospitality providers.

Representative experience

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